Refunds & Cancellations

Last updated: 1 July 2026

App: Stream Bridge Go Live
Company: Unified Cloud Networks
Address: Hyderabad
Contact: golive@streambridge.one

This Refunds & Cancellations policy explains how subscription payments for Stream Bridge Go Live, provided by Unified Cloud Networks, are handled. It forms part of our Terms & Conditions.

Subscriptions are prepaid

Subscriptions are purchased in advance for a fixed duration and give access only for that period. Access begins as soon as the subscription is activated and ends automatically when it expires.

Cancellation

• You can choose not to renew at any time. There is no automatic renewal unless expressly stated at purchase.
• If you cancel, you keep access until the end of the period you have already paid for; the subscription is not extended or transferred.

Refunds

• Because access is delivered immediately and for a fixed term, subscription fees are generally non-refundable once the subscription has been activated.
• We will, at our discretion, issue a refund where: you were charged more than once for the same subscription (duplicate charge); you were charged but the subscription was not activated; or the Service was not delivered due to a fault on our side.
• Refunds are not provided for partially used periods, for change of mind, or for issues caused by your device, network, or the third-party platforms you stream to.

Failed or duplicate payments

If money was debited but your subscription was not activated, or you were charged twice, write to us at golive@streambridge.one with your registered email and the payment reference. Verified failed or duplicate charges are refunded to the original payment method.

How to request a refund

To request a refund, write to us at golive@streambridge.one within 7 days of the charge, including your registered email, the plan purchased, the amount, and the payment reference. We aim to review requests within 3–5 business days.

Processing time

Approved refunds are processed to the original payment method. Depending on your bank or payment provider, it may take up to 5–7 business days for the amount to reflect in your account.

Contact

For any billing, cancellation or refund question, write to us at golive@streambridge.one.

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